Customer Testimonials
Absolutely fantastic! I just leased my second F150 with Amelia and the team at Jones Ford. As a Memphian, they are worth the drive. In Memphis, you can expect to receive terrible service and pay more. With Jones Ford, they take terrific care of you and you pay a competitive price.
They are the best. Great customer service and very helpful employees.
This is the BEST experience I’ve ever had from buying the car, dealing with the Dylan the sales person and to signing the paperwork. We drove all the way from Texas to Tennessee just to purchase the Ford Bronco. Better prices than in Texas! Highly recommend this place to everyone. Everyone is so pleasant to deal with and super nice!
Very pleased with Spencer !!! He did a outstanding Job great severing Tec you're blessed to have such a great man lije Spencer working for you
Once again I would like to that the team at jones ford thanks again .. happy new year
The energy level was really good. They got my car fixed I'm happy with my out come
From the beginning, Jones Ford’s maintenance department has serviced my Ford Expedition, which has 119,000. I have always had good service. Their lead maintenance person, Nichole, is knowledgeable, thorough, and pleasant. The technicians serviced my car as requested but also identified issues that needed addressing and made the corrections once I agreed to proceed.
This dealer gave me a seriously great deal. I would recommend this dealership to anyone.
I had a great experience at Jones Ford! My Product Specialist Timmy was so kind and helpful. He answered any questions that I had about the vehicle and financing. The Sales Manger Caylen was very nice and he and the finance ladies Destiny and Elizabeth made the purchasing process easy!
Great buying experience at Jones Ford Zach was a great salesman stayed after hours in the rain to show us the vehicle and made us a great deal and was easy process very professional and friendly service probably the best car buying experience I have had !
This was our first time doing business with Jones.Ford. We started off our experience with Amy Howard via the internet. We live 2 hours away from the dealership. She made it easy for to set us an appointment time to be there to meet with a sales associate, Amelia Caldwell. This soft handoff was beneficial in our purchase decision. Ms. Caldwell was very knowledgeable and was very easy to talk to. We specifically came wanting to look at 2 Ford Edge vehicles. One new Edge and one used. We didn’t know if we would be trading at this time, but ...
Zach Holt was awesome to work with from the get go. We bought from out of town, and he sent us videos and all the info we needed. He was straight forward and had patience with us being first time buyers with a lot of questions. Thanks!
Ever since I got my truck, I’ve been bragging to everyone how this was the easiest vehicle purchase from a dealership in my 46 years. Jamie my salesman, was top-notch the second he picked up the phone. Well worth the 22 Hour drive back home.
Jamie was very helpful and the sale was very quick with friendly and knowledgeable service. Would definitely trade there again.
Amelia was very helpful and she got me what I wanted.
Will Jones was a good guy to let me see the vehicles I had researched online. I got good test drives and clear information. My friend (i.e. proxy) did some haggling for me and I felt Will and his boss(es) met my (our) price … eventually. It still wasn’t as stressful an experience as I’ve had buying a car before. Overall, I got what i was looking for. ☮️
I found a minivan I was interested in online. Came into contact with Keith and he was a pleasure to work with. He was very patient with us and made the purchase an enjoyable one. He is the real car lot concierge. He was very easy to talk to and felt like catching up with an old friend. Everyone at Jones Ford was kind and I will recommend them to anyone in the car buying market.
Awesome Dealership, would buy from them again. Great price great service. Honest and quick. Thanks
Dylan Jordan and Marissa were excellent to deal with, both of them had a very pleasant disposition. They made buying a new truck hassle-free. They went above and beyond. I felt like I was talking to an old friend with Marissa. The dealership beat all the other dealership I worked with on my truck. Would definitely recommend.
Dylan and Marissa were a pleasure to work with on buying my new truck. I would 100% recommend them. Talked to over 6 dealerships, they had the best price. They also have a lifetime warranty on anything the oil touches which is a bonus! Highly recommend.
Bought a 2022 Ford Explorer from Aereal. It was an easy process.
Bought a ford king ranch from Dylan- the best experience!!
We had excellent service both times we were there they have been friendly in customer service and the service department
I drove 5 hours to buy a truck here. Other dealers could not come close to the deal i got at Jones Ford. They were friendly, honest, straight forward, prompt and efficient. I wish I lived closer so I could take advantage of their service department. If your looking for a car or truck call the Jones Group (yes they sell more than just fords) First and save all the hassle of buying a car.
Wow!!!!!! Is all I can say about this place y'all!!! The southern hospitality was so good over the phone, it comforted me enough to drive ten whole hours to close out the deal on My new 2021 Ford Bronco!!!! Exclamation points with a capital EEEEEEE! Please do yourself a favor come experience these Fabulous people down here in Savannah TN. You will not be disappointed at Allll! My personal Product Specialist Amelia Caldwell will put you in such a comfortable state of mind, you will find yourself making a purchase with no holds barred. They go above and beyond here. ...
Great customer service with sales. Quick easy process that made a day I was dreading very easy and not as stressful as I thought it was gonna be. Highly recommend!!!
Had a very good experience here. The salesman Terry was very easy going, not pushy.
Professional and accommodating. Service department was transparent and took care of all my needs. Highly recommend.
Highly recommend Dylan at Jones Ford. Bought a 2024 F150 and it was the fastest and best experience I’ve ever had at a dealership.
Zach was amazing to work with. I’m from Southern California and he and his team made my life so easy. It was a truly wonderful experience and I would recommend them to anyone and everyone.
Everything was well planned. My vehicle was taken in when I arrived and they contacted me when everything was done. All the paperwork that was needed was down. They contacted my claims company, and I was very pleased with the service and the efficiency all around.
Spencer’s was so kind and great to work with! Our issues are resolved. Thanks to the technicians as well.
The staff was excellent and extremely helpful in finding the vehicle I wanted. Always a great experience with Jones!
Absolutely the most pleasant buying experience I've ever had buying a vehicle. Everyone I worked with was very professional and friendly. It was like a breath of fresh air. I will highly recommend to all my friends, family, and business contacts.
Excellent operation with top notch professionalism courteous and extremely informed sales staff. My salesperson made the process easy
In 2020 we were looking for a Ford Expedition Max and found one that was two hours away at Jones Ford. We worked out all the details over the phone and through email, then made the drive to pick up our new to us Expedition. But that’s not where our great experience ended. Four years later the transmission went out, so I had it towed back to Jones Ford. Not only did they get the transmission and cam phasers replaced through the third party warranty company, they got it repaired quicker than expected and even delivered it to us in ...
my family has been buying vehicles from Jones for over 20years.And we all had a good dealing with them.But scents the new people has taken over it has gone to sh**.If they sell you a vehicle they will lie about it.Then won't back it up.The parts department is a joke.No one knows anything about parts or ordering parts. I ordered a part they keep saying it will be in tomorrow.All most a week go by and no part.I ask for my money back and they don't want to give my ...
I was in from out of state with my new to me 2021 Bronco Sport. It wasn’t starting easily and I had to go home the next day. Spencer helped me going above and beyond to diagnose and get me a new battery at the same visit. Highly recommend Jones Ford and Spencer!!
Thanks to Nicole and Spencer for the excellent customer service on our truck. We appreciate the professionalism and friendliness shown to us from the Jones GMC service department.
Fast and friendly service, very helpful with financial assistance and making dreams come true very appreciated
Excellent service with the online sales team. Jamie was wonderful to work with. Fair prices and next day delivery service.
I definitely recommend jones, best prices in the southern region. If you’re looking for a great salesperson then Blake is your guy. They’re straight up and worked with us to the very end.
The service was quick and easy to set up. The only issue I had was that I didn't know that the Ford service department was actually across the road at the GMC dealership. A minor inconvenience.
Was helped find a truck I absolutely love
No pressure sale. The vehicle was clean and ready for test ride when I arrived salesperson Calvin was a pleasure to work with.
My wife and I have purchased multiple new and used vehicles from local dealers and this was by far the best experience. Jamie was by far the best sales person I’ve dealt with. He offered me more than a fair trade value, had my paperwork ready when I got to the dealership, and I was finished within 2 hours. Not to mention, the lifetime warranty is great too!
Totally recommend jones ford in Savannah Tennessee for all your needs for a vehicle
Came in looking at a vehicle with over 130k miles at one their other dealerships. He let test drive several vehicles, and after speaking with Josh and letting him know exactly what i was wanting and what I was willing to spend he hooked me up with a brand new 2024 vehicle with the best interest rate and warrantys around. Thank you Josh Scott for taking care of me!
We purchased a 2021 GMC Denali from Dylan Jordan. This guy was absolutely outstanding!!! Best car salesman I’ve ever dealt with. Everything was exactly how he stated over the phone, best buying experience yet. I highly recommend Jones Ford and Dylan!!’
Very easy to work with. Got me in and out very fast. Would buy again from them.
Calvin is very helpful! Highly recommend!
Calvin is the MAN! He helped us find 2 F150s at a great price! I highly recommend him and this dealership! They are awesome!
Dylan did an awesome job selling us our 2023 Escape. Thank You!
Thank you to Dylan Jordan. Very smooth process from start to finish.
Calvin Robinson (with the help of Kaylee Mutters) came in on a Sunday afternoon (Jones is closed, so his off day) to work a deal for us-to trade our truck and put us in a new vehicle. We initially didn’t think we would be able to get to bring home our vehicle until tomorrow (Monday) but with Calvin’s relentless assistance in contacting the proper administration on a Sunday, we were able to do so! He has goals and aspires to be a stand out salesman. We give him a 5-star review for his work ethic and eagerness to ...
Very efficient time of my oil change and tire rotation customer service was excellent and
Spencer was a great help very informed and polite I would not want anyone else to wait on me
Just bought a pre-owned Yukon from Zach, and couldn't have asked for a better experience! I told him what I was in the market for and he sent us links when they came in until we found the perfect ride! Highly recommend!
Tim did an excellent job. Thank you for the smiling face and hospitality.
Very very helpful ,very easy to work with, made me very comfortable ,excellent service
Jones Ford in Savanah,tn They had 21 jeep gladiator rubicon that I was looking for. Zach Holtz hooked me up and answer every question I had. If I ever need another vehicle or know someone looking will tell them.
Having been in the market for a Jeep, my husband was alerted about the vehicle through Car Gurus and referred to Jones Ford. We were then contacted within 5 minutes, given all the information on the vehicle and its availability. Since we live 2 hours from the dealership, we were a bit hesitant; but after speaking with Josh and recognizing his willingness to make accommodations for us, it made us feel very comfortable. The finance manager, Ashley was an absolute doll and a pleasure to work with as well! This was the easiest, fastest, most memorable and positive experience purchasing a vehicle ...
Calvin was great to work with. He made the process so easy.
10/10 experience from Jones Ford. Great customer service and even better people. Highly recommended
Calvin Robinson was great!!! As soon as i pulled up he was ready and more than willing to assist me.
3 words. A-Maze-ing!!! Ok 1 word. 3 syllables but you get the picture. Best service I’ve ever had and I’m 50 years old. We live in Florida and we will always call Jones for our vehicles from now on. Don’t care if it’s a long way. Completely worth it. Will & Kelsey and their crew took such good care of my family I wish I could give them 10 stars. They all went above and beyond. We were blown away and we truly appreciate the service they gave us and everything they did for us. JONES FORD FOR LIFE!!!
Amy and Calvin were a pleasure to work with!
Keith Edmons is amazing he was very helpful on getting me my new Jeep 🩵
Zach at Jones Ford in Savannah was excellent! He found the perfect truck for us with all of our wants we were looking for, and he also made the purchasing process super easy and convenient for us! Thank you again!
Tim done a great job staying within our budget but giving us many options to choose from. I never felt rushed or pushed to make a deal he actually took his time and found us exactly what we needed.
Good place to buy a vehicle worth the drive from Alabama go and see Tim!!!
Will was a great sales man great experience made everything very simple and easy to work with
I couldn't be happier with my Service Specialist, Nicole Thompson. She's communicative, keeps me up to date, and is absolutely outstanding. I have a warranty plan on my truck, and my only complaint is the time it takes to have that insurance plan approve the work to be done. I was impressed that the parts needed were on hand and the repairs went swiftly once approved.
Calvin robinson was my sales person and he did Great , he made the deal very fast and efficient come see him at Jones Ford
Calvin Robinson Jr was my sales person and he helped me and my husband great he made this process easy and fast come see him at jones ford for great business !
We loved working with Will Jones! He answered all my endless questions politely and helped me work through a variety of financing scenarios until I found something that worked with my budget! I'm a happy new owner of a Lincoln Corsair!!
Will Jones was my salesman! Highly suggest you guys go see him at Jones Ford, you won’t regret it!
I am extremely pleased with the customer service provided by Josh and the crew at Jones Ford in searching for a new vehicle. The process was seamless from beginning to end. Thanks again, Josh!
Calvin Robinson was great help with buying our new vehicle!! Straight to the point no back and forth. Made a much dreaded new car buying experience very simple. Thank you so much
Keith was very helpful with assisting me on finding my new vehicle. His boss and the lady that done the financing part was very friendly. Loving my new car!!
Purchased a 23 grand Cherokee summit from Jones Ford, Thomas made my car buying experience smooth and easy great salesman definitely recommend Jones Ford
Keith went above and beyond. If ever you're wanting to purchase a vehicle Jones Ford and see Keith Emmons. Five star service
Had a great experience at Jones Ford. I had told Keith Emmmons months ago what I was looking for and he found exactly what I was wanting.. the experience could not have been any better. He made it happen and I am very happy!!!
Will was our salesman. Great experience!!!! Very knowledgeable, willing to answer any questions, Go see Will! He will take care of you. Thanks Will.
Calvin Robinson thanks for helping us get are dream truck honest and patient with us thank you very much we drove all the way from nasvhile Tennessee would definitely recommend him at Jones ford !
Zach was excellent to work with! Went looking for one vehicle and ended up falling in love with a different. 10/10 recommend Zach.
Zach Holt is the man! Got me in and out with great customer service, worked hard for exactly what I wanted and I’ll be back! Thank you jones ford and thank you Zach holt!
Will was courteous with a smiling face and very knowledgeable about the vehicles we looked at. He took into consideration the specific things we were looking for and helped us find a great deal! Great buying experience!
Jones Ford has the highest quality of customer service from the beginning through the end. I recently purchased a vehicle online, which is not something I would typically do, but it was the best experience I've had. Everyone wanted to help make the experience seamless and ensure we were taken care of, including the GM and dealership owner. Within the first hour of contacting the dealership on a particular vehicle, I had videos of the exterior and interior. I would highly recommend Jones Ford, even for individuals out of state who are in the market. They also offer a ...
Great service! We made our second purchase with these guys in the last two years.