What's Included in Our
JonesCare Lifetime Warranty?

WHAT IS COVERED

Upon payment of the deductible amount per visit, the Issuing Dealer will cover the cost of mechanical repairs to the powertrain components listed below without additional charge to you.  Replacement of any part may be made with new parts or parts of like kind and quality at the time of breakdown, at the option of the Issuing Dealer.

LIMITED POWERTRAIN COVERAGE

Engine: All internal lubricated parts: bearings, pistons, piston pins and rings, valves, valve springs, valve spring retainers and rocker arms; timing chain or timing belt and tensioners, and rocker arms. Timing gear, oil pump, valve guides, followers, valve seats, rocker shafts, push rods, valve lifters, connecting rods, crankshaft and main bearings, camshaft, cam bearings and rocker bushings. Other parts: Water pump, engine mounts, engine cushions, exhaust manifold, intake manifold, front cover, harmonic balancers, flywheel (flexplate), flywheel ring gear, pulleys and eccentric shaft; seals and gaskets. Note: Engine block, cylinder head(s), cylinder sleeves, oil pan and valve covers are covered; only if the damage resulted from the failure of an internal lubricated part, excluding physical damage. Turbo/Supercharger: All internal lubricated parts contained within the turbo/supercharger housing and charger housing are covered; only if the damage resulted from the failure of an internal lubricated part, excluding physical damage.

Transmission (Automatic or Manual): All internal lubricated parts; torque converter, pump, drums, reaction carrier, shafts, hubs, gears, shift rails and forks, internal linkage, and bearings. Transmission mounts, vacuum modulator; seals and gaskets. The transmission case, housing and oil pan are covered; only if the damage resulted from the failure of an internal lubricated part.

Transfer Case: All internal lubricated parts and the transfer case housing are covered; only if the damage resulted from the failure of an internal lubricated part, excluding physical damage.

Drive Axle: (Front, Rear, 4WD or AWD) All internal lubricated parts contained within the drive axle housing; hub, axle and non-serviceable bearings, drive gears and clutches. Constant velocity joints, universal joints, axle shafts, drive shafts; seals and gaskets. The axle or transaxle housing are covered; only if the damage resulted from the failure of an internal lubricated part, excluding physical damage.

Towing Assistance: When towing is necessary, Your Vehicle will be towed to the closest qualified service facility or to any other location requested. Towing Assistance will be covered up to $75 per occurrence; only if Your Vehicle is towed to the Issuing Dealer.

LIMIT OF LIABILITY

The total of benefits paid per repair visit under this Limited Warranty shall not exceed the greater of the then current NADA wholesale value of Your Vehicle prior to the breakdown of a covered component. The total of all benefits paid under this Limited Warranty, shall not exceed the purchase price of Your Vehicle (excluding tax, title & license fees).

MAINTENANCE RESPONSIBILITIES

Failure to perform the manufacturer's recommended maintenance may result in loss of Your protection under this Limited Warranty if repairs, which would otherwise be covered, would not have been necessary had Your Vehicle been properly maintained. In such an event, upon the Issuing Dealers request, You must produce maintenance records and receipts to the Issuing Dealer to establish compliance with the manufacturer's recommended maintenance. Failure to provide proof of compliance with the manufacturer's recommended maintenance may result in loss of Your protection under this Limited Warranty. Costs of any maintenance services are not covered by this Limited Warranty.

TERM

The duration of Coverage under this Limited Warranty will last as long as the Vehicle listed on the front of this Warranty is owned by You. A Certificate of Ownership of the listed Vehicle must state Your name in order for You to receive Coverage under this Limited Warranty.

CHANGE OF YOUR VEHICLE OWNERSHIP:

The Coverage provided under this Limited Warranty applies only to Your Vehicle while owned and operated by You. This Limited Warranty is non-transferable.

CANCELLATION

This Limited Warranty may not be cancelled as it has been provided to You by the Issuing Dealer for no consideration.

WHAT TO DO IF REPAIRS ARE NEEDED

If Your Vehicle incurs a Breakdown, You must take the following steps to file a claim:

  1. Prevent Further Damage: Take immediate action to prevent further damage. This Limited Warranty will not cover the damage caused by continued operation or by not securing a timely repair of the failed component.
  2. Return to the Issuing Dealer. If this is not possible, take Your Vehicle to any licensed Repair Facility.
  3. Provide the Issuing Dealer or Repair Facility with a copy of Your Limited Warranty and/or Your Warranty-Number.
  4. Prior to any repair being made, instruct the service manager at the Issuing Dealer or Repair Facility to contact the Claims Administrator by calling 1-866-460-1308 to obtain an authorization for the claim. Any claim for repairs without prior authorization will not be covered except as provided under Emergency Repairs (#8 below). The amount authorized by the Administrator is the maximum amount that will be paid for repairs covered under the terms of this Limited Warranty. Any additional amount must receive prior approval.
  5. Authorize Tear-Down and/or Inspection: In some cases, You may need to authorize the Issuing Dealer or Repair Facility to inspect and/or tear-down Your Vehicle in order to determine the cause and cost of the repair. You will be responsible for these charges if the failure is not covered under this Limited Warranty. We reserve the right to require an inspection of Your Vehicle prior to any repair being made.
  6. Review Coverage: After the Administrator has been contacted, review what will be covered by this Limited Warranty with the service manager.
  7. Pay any Applicable Deductible: You must pay to the Issuing Dealer or Repair Facility any Deductible per repair visit. We will reimburse the cost of the work performed on Your Vehicle that is covered by this Limited Warranty and previously authorized, less the Deductible. Once authorization is obtained and the repair is completed, all repair orders and documentation must be submitted to the Administrator within thirty (30) days to be eligible for payment. If You cannot take Your Vehicle back to the Issuing Dealer and an alternate' Repair Facility will not accept Our authorization number for payment, We can make payment by credit card.
  8. Emergency Repairs: Should an emergency occur which requires a repair of a Breakdown to be made at a time when the Administrator's office is closed, follow the claims procedures above without authorization, and We will make reimbursement to You or to the Repair Facility in accordance with the Limited Warranty provisions. You must call the Administrator's office within five (5) business days from the date of repair to determine if such repair will be covered by this Limited Warranty.

Your Vehicle may be covered by an extended service contract, unexpired manufacturer's warranty or recall policy providing similar coverage afforded under this Limited Warranty. The Issuing Dealer reserves the right to seek repair or replacement under such contract in lieu of this Limited Warranty.

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